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Vendor: Microsoft
Exam Code: MB2-700
Exam Name: Microsoft Dynamics CRM 2013 Applications

A user creates a Lead and converts it to an Opportunity. The user provides several Quotes to the customer. The Opportunity is won. The user now creates an Order from the Quote by using the Create Order process. On the Create Order dialog box, which action is the user able to perform?

A.    Fulfill the order.
B.    Specify a ship-to address.
C.    Close the originating Opportunity.
D.    Add additional write-in Products.

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You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2013. What should you do?

A.    Convert the email message into a lead.
B.    Create a new lead and set a connection to the email message.
C.    Create a new lead from the Regarding lookup of the email message.
D.    Create a new lead, attach the email message to the lead, and then save the lead.