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Case Study 1 – Southbridge Videos (QUESTION 1 – QUESTION 15)
Background
Southbridge Video rents and sells video games, movies, and other multimedia content. The company is currently expanding its operations. Southbridge video is developing a Windows Store news reader and social media app. Users will be able to view and interact with news stories that are related to the video game, entertainment, and related industries. Southbridge Video employees will also use the app to manage sales leads, order fulfillment, and customer-service related activities.